Analog Stats are a useful tool for analysing visitors to your site. The information is presented in a way similar to Webalizer however the results are much less graphical and more text based.

Much of the information presented in Analog Stats is similar to the information presented in Webalizer, however Analog Stats presents a Directory Report, showing the number of requests for a particular directory, and a Request Report, showing the number of requests for a particular file, which can be useful in debugging.

All our Linux web hosting packages come with Analog Stats as standard.

When using cPanel/WHM, Resellers can log in to their account by using the following details:

http://domain.ext:2086

http://91.186.24.4:2086

(where domain.ext is the primary domain chosen when registering your account).

To add an account choose the ‘account functions’ option then ‘Create Accounts’. If you have created any pre-defined packages you can select these here or simply choose your own features.

Domain Name: the domain name of the account you wish to create without the ‘www’

Username: cPanel will automatically  create a username for you however you can change this if required. Usernames must be unique, cannot start with a number and must be different from the password.

Password: This can contain letters and numbers and must be different from the username. It is advisable to create a password containing uppercase letters, lowercase letters and numbers.

Quota: enter the amount of disk space you are allocating in MB

IP: Leave this un-checked

CGI Access: If you are offering CGI check this box

FrontPage Extensions: If you are offering FrontPage extensions check this box

Max FTP accounts, Max Email Accounts, Max Email Lists, Max SQL Databases, Max Sub Domains, Max Park Domains, Max Addon Domains: enter the number of these features you are offering (leave 0 if none)

Bandwidth: Enter the amount of bandwidth you are offering in MB

cPanel Theme: Choose the default cPanel theme you are allocating to your customer (not really important)

IP Address: Leave as ‘auto assign’

Package: If you have entered the above details manually, leave this as ‘-’ or if you have created a preset package select it from here

Contact E-mail: Enter your customer’s contact e-mail here

Use domain registry nameservers: Leave this unchecked

Click the ‘Create’ button - if any errors appear use the back button on your browser and enter your details again.

Rebooting a server should be avoided if at all possible, although sometimes it’s essential. However if it fails to come back online there are a number of possible problems:

Server is back online but can’t establish SSH connection:
Try pinging the server using the command

ping [ip address]

Using this command from an MS-DOS/Windows Command Prompt will attempt to ping the server four times, however if this is done from a linux terminal it will ping until you hit CTRL+C to stop it.

If you cannot ping the server then the probability is that it has failed to restart, there was a problem loading the OS kernel or there is a problem with the eth0 or eth1 settings. In this case you have no choice but to contact your provider’s support department.

If you can ping the server try establishing a connection using Telnet, or if you can access WHM/cPanel try establishing an SSH connection through this.

Server is back online but no apache, mail or anything else apart from SSH working!
Try typing the command:

service iptables stop

This is especially relevent if using cPanel as cPanel uses ports 2082 and 2086 for admin, ports which the iptables service blocks.

I can access WHM but none of my website work!
Try restarting apache. You can do this by logging in the WHM and choosing ‘restart services’ or by using the command

httpd restart

at the command prompt. If you get a command similar to ‘httpd is not running’ then this means apache is not running. Typing ‘httpd’ will start Apache. This is probaby a better way to restart apache as any error messages displayed would not be displayed in WHM

Here are a few tips to staying safe online…

1. ALWAYS use a firewall! This is even more essential when using a broadband connection. Windows XP comes with a firewall, but if you’re not using XP a good, free firewall can be downloaded from ZoneAlarm at www.zonealarm.com.

2. Use AntiVirus Software. Norton Antivirus is rated the best, but if you’re a bit short on cash a good free version can be downloaded from Avast - www.avast.com (personal use only).

3. Scan your system regularly for spyware - one of the best free antispyware packages available is AdAware from Lavasoft - www.lavasoft.com

4. Don’t open suspicious e-mail attachments - if in doubt just delete it without opening it.

5. Use a good, up-to-date browser. The latest version of Firefox can be downloaded from www.mozilla.org