When using cPanel/WHM, Resellers can log in to their account by using the following details:

http://domain.ext:2086

http://91.186.24.4:2086

(where domain.ext is the primary domain chosen when registering your account).

To add an account choose the ‘account functions’ option then ‘Create Accounts’. If you have created any pre-defined packages you can select these here or simply choose your own features.

Domain Name: the domain name of the account you wish to create without the ‘www’

Username: cPanel will automatically  create a username for you however you can change this if required. Usernames must be unique, cannot start with a number and must be different from the password.

Password: This can contain letters and numbers and must be different from the username. It is advisable to create a password containing uppercase letters, lowercase letters and numbers.

Quota: enter the amount of disk space you are allocating in MB

IP: Leave this un-checked

CGI Access: If you are offering CGI check this box

FrontPage Extensions: If you are offering FrontPage extensions check this box

Max FTP accounts, Max Email Accounts, Max Email Lists, Max SQL Databases, Max Sub Domains, Max Park Domains, Max Addon Domains: enter the number of these features you are offering (leave 0 if none)

Bandwidth: Enter the amount of bandwidth you are offering in MB

cPanel Theme: Choose the default cPanel theme you are allocating to your customer (not really important)

IP Address: Leave as ‘auto assign’

Package: If you have entered the above details manually, leave this as ‘-’ or if you have created a preset package select it from here

Contact E-mail: Enter your customer’s contact e-mail here

Use domain registry nameservers: Leave this unchecked

Click the ‘Create’ button - if any errors appear use the back button on your browser and enter your details again.

Zend Optimizer (also known as Zend Optimiser) is a useful PHP compression tool.

Installing on a 600host.net dedicated server is easy. Simply log in as root using an SSH terminal and execute the following command:
/scripts/installzendopt

Follow the instructions on screen (you shouldn’t have to change any of the default settings) and the script will install Zend Optimizer and restart Apache automatically.

If you have a business website and your business is manned during working hours then installing LiveChat is a great way to encourage more sale conversions.

LiveChat is extremely easy to install and free. For example, the open source Crafty Syntax Livehelp is perfect for any small business and can be installed with just a couple of clicks using Fantastico.

LiveChat is extremely good as potential customers can talk to a real person without having to make a telephone call but also without the hassle of waiting around for a reply to an e-mail.

A recent case study using a popular LiveChat system increased sales for an online real-estate broker (that’s an American estate agent to you and me!) by 10% in the first month. It’s an under-used tool that shouldn’t be underestimated.

It’s important to occasionally log in to your dedicated server by SSH and just have a check that all is well.

Type the command

mem

and a real-time display of memory usage, cpu usage, uptime and a list of processes will be displayed.

Ideally, the load average should be under 1, cpu usage below 90%, memory usage below 85% and swap usage below 80%.

If you have a defunct process hogging up all the cpu resources, for example this occasionally happens with the process yum-updatesd in Fedora, use the command either:

su -c ’service yum-updatesd stop’

or

kill -9 [the process id - displayed at left hand side of window]

The -9 forces the system to kill the process.

Rebooting a server should be avoided if at all possible, although sometimes it’s essential. However if it fails to come back online there are a number of possible problems:

Server is back online but can’t establish SSH connection:
Try pinging the server using the command

ping [ip address]

Using this command from an MS-DOS/Windows Command Prompt will attempt to ping the server four times, however if this is done from a linux terminal it will ping until you hit CTRL+C to stop it.

If you cannot ping the server then the probability is that it has failed to restart, there was a problem loading the OS kernel or there is a problem with the eth0 or eth1 settings. In this case you have no choice but to contact your provider’s support department.

If you can ping the server try establishing a connection using Telnet, or if you can access WHM/cPanel try establishing an SSH connection through this.

Server is back online but no apache, mail or anything else apart from SSH working!
Try typing the command:

service iptables stop

This is especially relevent if using cPanel as cPanel uses ports 2082 and 2086 for admin, ports which the iptables service blocks.

I can access WHM but none of my website work!
Try restarting apache. You can do this by logging in the WHM and choosing ‘restart services’ or by using the command

httpd restart

at the command prompt. If you get a command similar to ‘httpd is not running’ then this means apache is not running. Typing ‘httpd’ will start Apache. This is probaby a better way to restart apache as any error messages displayed would not be displayed in WHM